1066 Campus Dr,
Mundelein, IL 60060 United States
Butterfield Bodyworks Carstar is a respected local source of body shops in Mundelein. Visit us sometime soon at our business location or give us a phone call at (847) 367-1500.
Reviews for Butterfield Bodyworks Carstar
Butterfield Bodyworks Carstar
1 5 0
Posted On: Feb 04, 2018
“The other negative reviews online are correct. Awful customer service…surprisingly, from the owner too. Have to push for any clear information. If they’re working with insurance companies, from the reviews I’ve read, it seems might not be so bad. My guess, they’re over-charging insurance. But if you’re paying out-of-pocket… buyer beware. We got an estimate via email, repairs began after that. However when the car was ready, the bill was $1531 over the estimate. We were shocked! There was absolutely ZERO communication letting us know of any increase. When we brought this to the owner’s attention, Jeanne, her reply was just as shocking, almost child-like. She said if we don’t want to pay the $1531 extra, she will just takes the parts off. OMG ! I couldn’t believe it …so unprofessional. The repair work was okay, but as for the charges, and customer service… wow! If you like surprises, are okay being without your car for weeks on end, and have money to burn, bring it here.”
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